FREQUENTLY ASKED QUESTIONSIf you have a question about a potential cake order, please check here first in case it is already answered. Alternatively you can email me (firstname.lastname@example.org) or phone me (07821 903 897) and I aim to respond to you within 24 hours. If you have a question about a current cake order, please contact me directly.WHEN SHOULD I BOOK MY CAKEIdeally, as soon as you know the date of your wedding or celebration, that is when you should book your cake designer. It is never too early! The majority of my wedding cakes are booked 1-2 years in advance. With this being said I do sometimes have availability right up to the event date. All booking are taken according to my own availability. Contact me as soon as you can to secure your booking. A deposit of £50 is required to secure your order. No deposit, no order.DELIVERY AND SETUPYes I do deliver. For all wedding cakes the delivery and setup fee is included in the cost of your wedding cake. For celebration cakes, if delivery is required, then there will be an extra charge. Please state that delivery is required at the time of booking. As with all cakes, if you choose to pick up the cake, then the sole responsibility of the cake lies with you once you pick it up and it leaves my premises. Any damage caused to the cake in transit and beyond, is your responsibility. Transportation GuideINGREDIENTS & ALLERGENSAll ingredients and allergens are supplied once your booking is confirmed. On the day of delivery/pickup of your cake, this list is again supplied with the cake in case the ingredients or allergens have changed since the time of booking. I do have a number of flavours that I can bake dairy free and gluten free. However, all of my cakes are baked in the same tins as my normal recipes, and my kitchen also handles all allergens listed below. Only you know the severity of your own intolerance/allergy and if you are in anyway doubtful, then you should not consume any of my cakes. As per HACCP guidelines, for cakes to be completely free of allergens for gluten, dairy and nuts etc, cakes need to be baked and prepared in an specially controlled environment that is free of these triggers. If you are a celiac, for example, you should contact a specialist gluten free baker that bakes in an allergy free environment.All of my cakes are produced in a kitchen that handles the following allergens Cereals containing gluten | Eggs | Peanuts | Rice | Nuts | Celery | Mustard | SesameWILL I DECORATE A CAKE YOU BAKED OR BOUGHT?Unfortunately not. I will only decorate a cake that I have baked myselfWHAT SIZE CAKE SHOULD I ORDER?It is of course best to order a cake for the number of guests that you are expecting at your event. You should cater for minimum 90% of your guests. I have attached a document for you to download to work out what is best for your guest numbers with sample cutting guides. All cakes are a minimum of 5” tall.Portion Guide Per TIerWEDDING CAKE CONSULTATIONSA wedding cake consultation is a very important part of the decision process for your wedding cake. Before the consultation it is important for me to check my availability against your event date. To prepare for your consultation it is best to have an idea of what your likes and dislikes are regarding cake design. I have a Pinterest board that is a great starting point to see different design styles on offer (Pinterest). For your own information, I do not do naked or semi-naked cakes or individual mini cakes. The consultation lasts about 45 minutes. We will go through different designs and you will also get to sample 6 different cake flavours - of which you will be able to take home with you. I will then price up your agreed cake design for you.Consultations are free and take place at the Crowne Plaza Hotel Shaw Bridge, Malone Lodge Hotel and the Ivanhoe Hotel Saintfield Road. All appointments must be prebooked. Appointment times book up fast when available. These will be published on Facebook, my website and also emailed out to those that are on my mailing list. Do check your junk mail in case you miss it! Consultations take place at times suitable to work around our busy lives; Monday-Sunday 10am-1pm, 7pm-10pm. Appointments are child friendly.HOW MUCH WILL MY CAKE COSTAll cakes are priced up according to how you want it decorated. Both celebration and wedding cakes start at £70. The single smallest cake that is available is a 6”, however I do offer a 4” cake as part of a tiered cake. A 3-tier wedding cake starts at £210.Some flavours of cake also add to the value of the cost of cake - Traditional Fruit Cake, the Guinness & Baileys Chocolate Cake, Ferrero Rocher Cake and the Pink Champagne & Strawberries Cake. These are £10 extra per tier.For wedding cakes, the cost of delivery and setup is included in the cost of your cake and the fee is calculated in accordance with the distance from my house to your venue.Prices start at £25 per figure or per single large flower.Do expect that the cost of your cake will reflect the personalised service required to create your bepsoke and customised cake. I do not have a production line. It is just me and me alone. I design, make, bake, decorate and hand deliver each and every cake. I make all of the sugar flowers and figures myself. All ingredients used in your cake are bought and baked fresh the same week as your event! No cake is EVER bought in, made from a packet or a box and nothing is ever frozen. This is an individual service to YOU! It is a custom designed and bespoke cake, it is not a prebought or prepackaged cake from a shop.The price of your cake is also valid at the time of offer and stands for 7 days after which time the cake will need to be repriced. To get the very best deal for you and your cake, it should be booked at the time of quotation.
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